Terms and Conditions
1. The Quotation
A contract with Global Eco Energy Solutions Ltd (GEES) is an agreement by the client to have work undertaken based on a written quotation headed ‘Quote/Estimate’ submitted directly to the client and is a clear and straightforward undertaking between the two parties to form a contract.
Once a quotation has been signed it is then accepted by you as the client, and payment of any deposit becomes due, a contract has been entered into and these terms will come into effect. The quotation we have given you is valid for 30 days from the date of issue.
Please take time to acquaint yourself with this contract. If there is anything you do not understand, or if you require clarification on any point, please contact us.
2. Deposit Payments
Any deposits and advance payments that you make to us can only be used to carry out work under this contract.
3. Right to Cancel
- For contracts considered to have been agreed on trade premises you will be given a fourteen-day cancellation period from the day that the contract was signed.
- For contracts considered to have been agreed away from trade premises, your cancellation rights are as set out in the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations. These regulations give you the right to cancel from the time that the contract is signed until fourteen days after the delivery of the last of the goods.
To exercise the right to cancel, you must inform us of your decision to cancel by a clear statement, by contacting us by phone or email to info@global-eco.co.uk.
4. Effects of Cancellation
- If the contract is signed and subsequently the 30-day cancellation notice is actioned, then any goods purchased or works carried out by GEES prior to the date of cancellation shall be chargeable.
5. Installation Process
- The quotation has been based on us being able to install works as described without interruption and with free access during our normal working hours (8am-5pm Mon-Fri) unless otherwise agreed.
- Should there be circumstances beyond our control which cause an interruption to the installation process we will discuss with you the implications of such a delay.
- If, during the installation process, we come across any situation that we could not reasonably be expected to foresee, for example, remedial electrical or building work, we will discuss with you the implications and costs involved in rectifying the problem and seek agreement to proceed with any additional works and costs.
- Should you request any changes after the installation process has begun that involve additional cost we will provide you with a quotation based on the daily or hourly rate of our installers.
6. Variations to Quotation
- Should you decide to make any changes to the agreed installation within your cancellation period, we will produce another full quotation which takes into account these changes. You will be given a further cancellation period to consider this quotation.
- Should you wish to make any changes to the agreed installation after your cancellation period has expired, again we will prepare a new quotation for you, but we reserve the right to charge for any reasonable costs we have incurred in working towards the original installation details.
- We endeavour to supply the exact products listed within your quotation, however, if unforeseen circumstances arise, we reserve the right to change to a manufacturer of similar or better quality.
7. Planning Permission
- It is the customer’s responsibility to arrange planning permission, building control, and any utility changes.
- If planning permission is required for the work, GEES may request to see proof that this has been agreed prior to beginning work.
- Commencement of work is under the assumption of uninterrupted work for the duration of the contract and in accordance with planning permission where applicable. GEES will not be held liable for any costs incurred as a result of delays due to unforeseen circumstances (e.g. planning permission delays resulting in work having to stop).
8. Subcontractors
- GEES may directly employ or subcontract labour to work on site.
- Each subcontractor takes full responsibility for their own third-party liability.
- All our tradesmen are accredited and suitably qualified.
- GEES will oversee all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client.
9. Terms of Payment
- Our invoice must be settled in full, immediately following your receipt of it.
10. Late Payment
If our invoice is not settled in full on receipt, we shall be entitled to charge interest on it (on a daily basis) on the full amount due at the daily published Bank of England base rate plus 4%, and that from the date of invoice until payment.
11. Recovery of Fees
Fees outstanding for more than one calendar month will normally be passed for formal recovery.
In addition to being responsible for any and all interest accrued on such sums outstanding, you will also be liable for any and all costs incurred by us in respect of such recovery, including, but not limited to, Sheriff Officer’s fees and court fees.
12. Force Majeure
We shall not be liable to you for any loss as a result of force majeure which shall include (but not be limited to) Acts of God, war, strikes, lock-outs, civil commotion, mechanical or technical difficulties, or any other cause outside our reasonable control.
13. Delivery, Title, and Risk
We will deliver the goods to the location detailed in the Quotation unless an alternative address is agreed in writing.
All goods remain the property of GEES until all invoices are paid in full, and only at that time will title pass.
If GEES falls into receivership, administration, or bankruptcy before delivering the goods, payments will be protected through a dedicated client account or a protected payment scheme.
Goods delivered to the site remain our property if the contract is terminated early due to serious breach.
14. Variations
Any variations, including modifications, omissions, or additions to the agreement, must be agreed upon in writing by both parties, detailing the price and specification of such variations.
15. Company Obligations
GEES will carry out the works with reasonable skill, care, and diligence, complying with all applicable standards, building regulations, and statutory requirements.
Upon commissioning the installed system and receiving final payment, GEES will provide guarantees, test certificates, and other relevant documentation.
16. Dispute Resolution
If any dispute arises under the terms of this agreement, both parties agree to select a mutually agreeable impartial third party to mediate.
17. Third-Party Rights
The terms of this contract do not confer any right to enforce any term of the agreement under the Contract (Third Party Rights) (Scotland) Act 2017.
18. Insurance
GEES maintains appropriate Contractors All Risks insurance, Public Liability insurance, and, if applicable, Employers Liability insurance.
19. Data Protection
All client information is retained in accordance with the Data Protection Act 1988.
All personal and client details remain confidential.
20. Guarantees
All customers benefit from a 24-month guarantee on workmanship.
Material guarantees align with the manufacturer’s warranty periods.
Remedial work after the guarantee period or on items not covered by the guarantee may incur charges.
21. Project Images
GEES and its contractors may take photos of project progress and reserve the right to use these images (excluding personal items) for marketing purposes, including websites and social media.
Clients can opt-out by notifying GEES via email.
22. Governing Law
These terms and conditions are governed by Scots Law and are subject to the exclusive jurisdiction of the Scottish Courts.
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