Technical support for your heat pump

Our ASHP suppliers offer in house technical support and have a team of knowledgeable technicians, across our entire heat pump range.

Brands we work with

Global Eco Energy Solutions Ltd is an approved installer for the following brands

If you have any issues with your Baxi, Samsung, Hitachi or Midea equipment, please contact us first for assistance on 0800 233 5788.

We will work with Freedom to help diagnose the issue and they will order any necessary parts. If we are unable to solve the issue, please contact the brands direct.

Renewables service and technical queries

Opening Times
Monday to Friday – 8am -6pm
Saturday – 9am – 12pm

Fault codes can be found in the user manual and can be addressed with Vaillant’s Technical team.

If you are struggling to get through to Vaillant, please contact us on 08002335788 and we will support you.

Renewable Energy Solutions

Power your future with Global Eco, a trusted name in Renewable Energy.

“I first contacted Global-Eco before Christmas last year and was impressed with their knowledge and helpful advice on what would be best suited for my home. I purchased a Solar PV with storage batteries system and have been very happy with the installation. All of the work took place in 2 days, their attention to detail, competence, safe installation and testing of the system to my home was impressive. They were very informative and helpful, the works area was kept clean at all times and the waste was removed immediately leaving no mess at all. I now have what I wanted so that I can better manage my energy usage to minimise costs. Thanks to all at Global-Eco for providing me exactly what I wanted.”

Robert (Trustpilot)

Solar PV & Battery Storage

Want to talk to an Expert? Give us a call